Welcome to the Cybertel customer care centre. To ensure a prompt resolution of your support issue, we recommend you refer to the Self Help fault resolution tips below before logging a fault.

Self Help
Fixed Line Voice and Fax
Mobile
ADSL Internet
VoIP
Email

Support Ticket
If you have followed the Self Help steps and continue to experience difficulty, the fastest way to resolve the issue is via our Support Ticketing system.
Click here to log a support request.

Telephone Support - 1300 763 201

Business Hours - Live Operator Telephone Support - 8.30am and 5.30pm Monday to Friday

Outside Business Hours - Voicemail Support Logging – phone 1300 763 201 Press 1 to leave a message and your call will be responded to within 2 hours.

Email: support@cybertel.net.au