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Telephone - Virtual Office

Virtual Office 

Virtual Office is a "Cloud Telephony" solution that puts you in immediate control of your telephony services while dramatically reducing cost and complexity.

 

Virtual Office allows high-end telephone system (PBX) functionality without the high-end telephone system. Features such as IVR (Auto-Attendant), call forwarding, voicemail-2-email, call recording, call screening, time of day routing, fax-2-email, email-2-fax, fax broadcast, reminder call, payment gateway etc. Faxes and other communications can be sent to and from your email client such as Outlook, Eudora, Thunderbird etc. Voicemail can be delivered to your inbox as a WAV and listened to via your PC speakers. You can also send SMS messages to “Distribution Lists” or individuals via your email client.

Manage your time of day call routing, audio greetings, send a fax broadcast, listen to voicemail, edit your IVR call flow, access real time reports etc, in a simple easy to use browser console

Fax to Email –– Voicemail to Email – Email to SMS
Setup $25.00
Monthly - Includes 30 mins inbound voice messaging & fax. Excess mins $0.25 $15.00
Receive Inbound Fax and Voice Messages (includes in-dial number for any Australian area code, no matter where you are). Faxes and voice messages are delivered by email, using ‘Outlook’ or any email client.

Upgrade to SMS Alert
Setup $0.00
Each SMS Alert $0.22
Get advised via SMS whenever a fax or voice messages is received.

Upgrade to Email 2 SMS
Setup $25.00
Email to SMS - up to 156 characters $0.22
Allows you to broadcast to groups (distribution lists) or individuals from ‘Outlook’ or any email client, at a fraction the cost of your mobile phone SMS service.

One Number Virtual Office
Setup

Rate per minute – From all local and national numbers

$25.00

$0.24

Rate per minute – mobile numbers $0.44
Cybertel’s One Number Virtual Office service gives you one contact number for calls to your fixed-line, fax and mobile, ensuring you are contactable any at any time. Virtual Office is perfect for single person businesses that are on the go all of the time.

Interactive Voice Response - IVR
Setup

Rate per minute

$25.00

Call

Rate per minute – mobile numbers Call
Cybertel’s IVR answers your incoming calls, plays a greeting, "Thank you for calling ABC Company..." followed by press-key options, allowing the caller to route the call to departments within your organisation, "For sales press 1..." etc. Calls can be routed to internal and external numbers including mobiles. Routing can vary based on time of day, day of week schedules etc.

Requires a virtual indial number or 13/1300/1800 number.

To login to your Virtual Office control panel, click here 

For an obligation free consultation, please call us on 1300 763 201

Enquire here